Our Policy, as defined by the Management, is to provide our clients with consistent, quality
service. To achieve this, FMPL (Inspection Body) has established the following:

Food Maven Pvt. Ltd. (Inspection Body) is committed to delivering high-quality Inspection
Services to all organizations. We achieve this by maintaining unwavering impartiality
throughout the inspection process.

As a leading recognized inspection body, we understand the importance of effective
management practices. This includes managing our relationships with clients, and employees,
inspection and training procedures, and overall business performance. To achieve this, we
strive to provide fair, unbiased, and objective inspection services, strictly adhering to the
standards set forth by ISO 17020:2012.”

Delivering to our clients a level of professionalism that they believe enhances their business
and meets their expectations, employing qualified personnel to carry out sound inspection
procedures.

Using good business practices to run the inspection agency and make a profit for our
shareholders, informing our employees, clients, and other interested parties about this policy.

Continuous development of capacity to satisfy evolving inspection requirements.

Food Maven’s management team is fully committed to impartiality and recognizes its
importance in maintaining client trust and the integrity of our inspection services. We ensure
all personnel involved in inspection activities understand this policy and its implications.

This policy will be communicated to all levels of FMPL (Inspection Body) staff as part of their
orientation process.